The current turnaround before shipments takes 2 - 5 business days.

All orders are shipped via United States Postal Service (USPS).

For United States customers standard domestic First-Class Mail will take an average of 2-7 business days for arrival within the United States. For international customers First-Class International typically takes about 2-5 weeks, or longer depending on your country's custom inspections. For an additional fee, your order can be expedited to Priority Mail . Contact us to purchase Priority Mail before or soon after purchasing. We also recommend purchasing insurance with your order if you are concerned about issues with shipping. If you would like to insure your parcel in the case of loss, theft or damage during transit, please contact us soon after you have placed your order and we will insure your package for an additional fee.

Tracking numbers will be provided with every order shipment. Once your order ships, you will receive a shipping confirmation email with tracking. It can take up to 24-hours before shipment tracking information posts.

Yes. We ship to global destinations far and wide, so long as they are serviced by USPS.

We accept returns on most items up to ten days after you’ve received your item. Your item must be unworn, unused, and in the original packaging and condition it arrived in. To request a return, please email hello@bokessel.com with the details of your order, including the order number, and your reason for requesting the return. You are responsible for all return shipping charges, unless the shop is at fault. If the shop is at fault, for example you were sent the wrong item or wrong quantity we will cover return shipping charges.

Many countries charge value added taxes (VAT) or duty fees on internationally purchased merchandise. The buyer is responsible for covering any duties and taxes incurred, due upon the receipt of your order. Duties and taxes are usually charged if the value of your items is over a certain threshold. It is the buyer’s responsibility to be aware of their resident country’s fee thresholds and taxes surrounding the purchase of international goods. We are not responsible for VAT charges or duty fees.

We will wrap your order with as much care and thought of safety for the shipment process as possible, but rare accidents from rough handling can happen. Once the parcel is in the hands of the postal carriers, we cannot be responsible for any breakages. We recommend purchasing insurance with your order if you are concerned about issues with shipping. If you would like to insure your parcel in the case of loss, theft or damage during transit, please contact us soon after you have placed your order and we will insure your package for an additional fee. If your order was damaged during shipment and you have purchased insurance, please let us know and you will be reimbursed from USPS. Please send us your first and last name, shipping address, order number, and an image of the broken item for us to forward to USPS.